FAQ

What is the price of shipping?

 For all the US and Canada resident, the shipping is free. For others country all around the world, it depends on your exact location.

 

Do you ship all around the world?

 Yes, we do.

 

How long will my order take to be delivered?

 The shipping time will depend on your exact location. We take 1 to 3 days to treat your order and the 2 to 3 weeks to deliver it.

 

 

Why didn’t my shipment come in one package?

 Our products are shipped separately according to your order. If it contains product from different warehouses, there will be several deliveries. So, no worries if you didn’t receive all the products at the same time, they come one after another.

 

What can I do if a product is damaged?

 Simply send us a picture of the product on this following address: info.thecookking.com We will find the best solution.

 

How can I pay my order?

 We offer a safe payment and accept Credit Card, Debit Card or VISA.